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Terms & Conditions

Effective Date: April 1, 2023

It is important that you read and understand the following terms. By using this website, you agree to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern our relationship with you in relation to this website. If you are using our service or accessing this website for an organization, you are agreeing to these Terms on behalf of that organization.

1. General Terms

1.1 This website is owned and operated by Office City Express.

1.2 Your use of this website is subject to the following terms and conditions:

1.3 The content of the pages of this website is for your general information and use only. It is subject to change without notice.

1.4 This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties.

1.5 Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

1.6 Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.


2. Ordering

2.1 By placing an order through this website, you warrant that you are legally capable of entering into binding contracts and that you are at least 18 years old.

2.2 After placing an order, you will receive an email from us acknowledging that we have received your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a product. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an email that confirms that the product has been dispatched.

2.3 We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.

2.4 The price of the products ordered by you shall be the price displayed on the website at the time your order is submitted, subject to any inadvertent pricing errors (whether due to technical or human error) for which we will not be liable.

2.5 Payment for all products must be made by credit or debit card or any other method as described on the website. We accept payment by most major credit and debit cards.

2.6 We reserve the right to change the payment methods available on the website without prior notice to you.


3. Shipping and Delivery

3.1 We aim to deliver all orders directly to the school by August 2023 before the start of school.

3.2 We only deliver orders utilizing local delivery to our customers. Shipping times may vary depending on your location, carrier availability, and other factors beyond our control. We do not accept any liability for delayed deliveries.

3.3 We will notify you of any delivery charges applicable to your order before you confirm your order.

3.4 All risk in the products you order (including risk of loss and/or damage to the products) shall pass to you when they are delivered to the delivery address specified in your order.


4. Returns and Refunds

4.1 We want you to be completely satisfied with your purchase. If for any reason you are not happy with your purchase, you may return it to us within 14 days of receipt for a full refund, provided that the product is unused, in its original packaging, and in the same condition as when it was received.

4.2 To initiate a return, please contact our customer service team who will provide you with instructions on how to return the product.

4.3 Please note that we do not accept returns for custom-made or personalized products.

4.4 Refunds will be processed within 14 days of receipt of the returned product.


5.Intellectual Property

5.1 The content of this website, including but not limited to text, graphics, logos, images, and software, is the property of Office City Express or its content suppliers and is protected by intellectual property laws.

5.2 You may not reproduce, modify, distribute, display, transmit, or exploit any of the content of this website without our prior written consent.


6. Limitation of Liability

6.1 To the extent permitted by law, we exclude all liability to you or any third party for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising out of or in connection with your use of this website or any products purchased from this website.

6.2 Our liability to you in connection with any product purchased through this website is strictly limited to the purchase price of that product.

6.3 We will not be liable for any loss or damage arising from any delay or failure to perform any of our obligations under these terms and conditions where such delay or failure is due to events beyond our reasonable control.


7. Governing Law and Jurisdiction

7.1 These terms and conditions shall be governed by and construed in accordance with the laws of Columbus, Ohio, United States.

7.2 Any dispute arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of Columbus, Ohio, United States.


8. Amendments

8.1 We reserve the right to amend these terms and conditions from time to time without prior notice to you.

8.2 The current version of these terms and conditions will be available on our website. 8.3 Your continued use of this website after any such changes constitutes your acceptance of the new terms and conditions. 


By using this website, you agree to these terms and conditions. If you do not agree to these terms and conditions, you must not use this website.

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